Cooper Career Partners LLC (“Cooper Career Partners,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy applies to coopercareerpartners.com and the services, forms, tools, communications, and payment features available through the website.
1. Information We Collect
Information you provide directly
Depending on the service you use, we may collect:
- Your name and contact information, including your email address and telephone number.
- Job-search preferences, including job titles, locations, work arrangements, and keywords.
- Resumes, job descriptions, educational history, employment history, skills, and other career-related information.
- Information submitted when requesting recruiting, resume-writing, LinkedIn optimization, interview-coaching, sourcing, or consulting services.
- Communications you send to us.
- Subscription and transaction-related information.
Payment information
Payments and subscriptions are processed through third-party payment processors such as Stripe. Cooper Career Partners does not directly store complete payment-card numbers. Payment providers may collect payment information, billing details, fraud-prevention information, and related transaction data under their own privacy policies.
Information collected automatically
When you use the website, our hosting and technology providers may automatically receive technical information such as your Internet Protocol address, browser type, device type, operating system, request timestamps, referring pages, and pages visited.
2. How We Use Information
We may use information to:
- Provide and operate our website, recruiting services, career services, and software tools.
- Process and compare resumes, job descriptions, qualifications, skills, and search criteria.
- Create and operate job alerts and send job-related email notifications.
- Provide resume writing, LinkedIn optimization, interview coaching, talent sourcing, recruiting, and consulting services.
- Process subscriptions, purchases, cancellations, and account-related requests.
- Communicate with you about services, support requests, transactions, and important updates.
- Maintain, troubleshoot, secure, and improve the website and services.
- Prevent fraud, misuse, unauthorized access, and other harmful activity.
- Comply with legal, tax, accounting, and regulatory obligations.
3. Resume and Candidate Information
Resume and candidate information may contain personal and professional details. We process this information to provide matching, ranking, recruiting, sourcing, writing, coaching, and related services.
Users must have permission to upload or submit information belonging to another person. Employers and recruiters should not upload resumes or candidate information unless they are authorized to do so.
4. Automated and AI-Assisted Tools
Some Cooper Career Partners tools may use automated processing, algorithms, keyword matching, scoring, or artificial intelligence to analyze resumes, job descriptions, search criteria, and other submitted information.
Automated results are provided as informational tools and may be incomplete or inaccurate. They should not be treated as a final hiring, employment, legal, or professional decision. Employers and job seekers remain responsible for reviewing results and making their own decisions.
5. How We Share Information
We may share information with service providers that help us operate the business, including providers of:
- Website hosting and cloud infrastructure.
- Email delivery and communications.
- Payment processing and subscription management.
- Job-search information and job-listing data.
- Software development, security, analytics, and technical support.
- Accounting, legal, tax, and professional services.
These providers may process information only as necessary to provide their services, subject to their agreements and privacy practices.
We may also disclose information when required by law, legal process, court order, or government request; to protect our rights, users, or services; or in connection with a merger, acquisition, financing, reorganization, or sale of business assets.
6. Selling Personal Information
Cooper Career Partners does not sell personal information for money. We do not currently use personal information for cross-context behavioral advertising.
If our practices change, we will update this policy and provide any legally required notices or choices.
7. Email Communications and Job Alerts
When you create a job alert or request communications, we may send service-related emails to the address you provide. These may include matching job notifications, subscription information, transaction notices, support responses, and important service updates.
You may request that a job alert be stopped by contacting us. Certain transaction, security, billing, and administrative communications may still be sent when necessary.
8. Cookies and Similar Technologies
The website and its service providers may use cookies, session storage, log files, and similar technologies that are necessary for website functionality, security, authentication, payment processing, and user preferences.
If we later introduce advertising cookies or additional analytics technologies, this policy will be updated as appropriate.
9. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business and tax records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.
Retention periods may vary based on the type of information and the reason it was collected. We may delete or anonymize information when it is no longer reasonably needed.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, transmission method, database, or storage system can be guaranteed to be completely secure.
Users should avoid submitting unnecessary sensitive information and should use secure devices and networks when accessing the website.
11. Your Choices and Requests
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also ask questions about how your information is used.
To submit a privacy request, contact us using the email address listed below. We may need to verify your identity before completing a request. Certain information may be retained where required or permitted by law.
12. Children's Privacy
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been submitted, we will take reasonable steps to delete it.
13. Third-Party Websites
Our website may contain links to third-party websites, job boards, payment platforms, professional profiles, and other services. We do not control and are not responsible for their content, availability, security, or privacy practices.
14. Changes to This Policy
We may update this Privacy Policy as our services, technology, vendors, or legal obligations change. The revised policy will be posted on this page with an updated effective date.
15. Contact Us
For privacy questions or requests, contact:
Cooper Career Partners LLC
Raleigh, North Carolina
Email:
support@coopercareerpartners.com